Spectrum va Frontier ‒ Which is The Best Internet Plan?

Choosing between Spectrum va Frontier Internet can be tough, considering they both provide excellent services. 

They also have different specifications and mostly depend on availability.

Today’s post will compare the Frontier vs. Spectrum internet plans based on customer satisfaction, coverage, speeds, and technology.

 Additionally, we will highlight the advantages and disadvantages of each plan.

Let us begin.

Table of Contents

Spectrum vs. Frontier: Definition

 A Spectrum plan is an internet cable provider offering home phone services, cable TVs, and high-speed internet in approximately 40 states. 

The plan has unlimited data with internet speeds scaling to 1Gbps. Therefore, using the internet anywhere without fearing coverage charges is possible. 

Furthermore, it provides Wi-Fi access with a mass of unpaid hotspots countrywide.

Spectrum cable provider

(Spectrum cable provider)

Contrarily, Frontier Internet plan deliver their services via fiber or Digital subscriber line (DSL) internet. 

It also provides high-speed internet and symmetrical internet speeds approximating 5Gbps in specific areas within 25 states nationwide. 

As such, users can utilize it for demanding activities such as working from home, online gaming, and streaming videos.

Spectrum vs. Frontier: Internet Service Comparison

In this section, we will compare Spectrum and Frontier internet plans. 

Location available

The Frontier plan generally targets rural zones. You’ll mostly find it in 25 states in the Southwest, Southeast, and Northeast. 

However, certain parts of Texas, Indiana, Florida, and California gets limited access to Frontier Fiber Internet. 

In the next six years, Frontier plans to increase its services by 350,000 areas in California.

On the other hand, you are likely to find Spectrum’s market in Maine, New York, Ohio, Kentucky, South Carolina, and North Carolina. 

Other locations with scattered internet coverage comprise Florida, Texas, and California, to mention a few. It has a huge coverage in the central and eastern time zones.

Type of internet

Spectrum employs a hybrid fiber-coaxial (HFC) method to bring home the internet. 

In other words, manufacturers have built the networks on fibers until the ‘last mile,’ when it switches to using the existing coaxial connections.

Spectrum download speeds are hailing at 1,000Mbps, although the fastest cable internet in the market today is about 1,200 Mbps.

DSL internet makes up the primary service for Frontier. It applies to existing telephone wiring in residences and other buildings. 

Frontier could be your only choice for a landline connection with just 140 Mbps maximum speed in most outlying regions.

Luckily, Frontier’s fiber internet service is the company’s greatest strength. The fiber’s download and upload speeds are identical, but it has limited availability. 

In comparison, while cable internet is quick for downloading, uploading is painfully slow.

Also, Frontier’s Fiber 1 Gig and Fiber 500 plans are great options if you frequently upload large files to cloud storage.  

Plans and pricing

The tables below summarize the plans for Spectrum and Frontier.

Spectrum Internet Plan

Internet PlanContractEquipment feeMaximum internet speedsFirst-year promo rateRegular rate
Spectrum Internet GigNot needed$5 for the router (skippable); Modem free35Mbps upload, 940Mbps download$90$115
Spectrum Internet UltraNot needed$5 for the router (skippable); Modem free20Mbps upload, 500Mbps download$70$95
Spectrum InternetNot needed$5 for the router (skippable); Modem free10Mbps upload, 300Mbps download$50$75

Frontier Internet Plan

Internet PlanData CapEquipment feeProrate (First year)Speeds
Frontier Internet (Copper)UnlimitedNone$55Varies
Fiber 5 GigUnlimitedNone$1555Gbps upload, about 5Gbps download
Fiber 2 GigUnlimitedNone$1002Gbps upload, about 2Gbps download
Fiber GigUnlimitedNone$70880Mbps upload, about 940Mbps download
Fiber 500UnlimitedNone$50500Mbps upload, about 500Mps download

Internet Speeds

Internet service providers use various means to dispatch internet connectivity to your homes, including cable internet and fiber.

 Generally, Fiber is the fastest option even though it’ll only work in regions with rollouts and ground-laid fiber optic cable.

 Frontier covers around ⅓ of internet subscribers with fiber internet, while the rest, 2/3, sadly browse using a slow and copper-made DSL connection.

Regarding Spectrum, Charter provides no DSL and fiber services to about 1% of the company’s customers. 

As a substitute, 99% of the customers get internet services through coaxial cable connections. 

Spectrum stands out from other cable internet since it provides internet speeds that may reach 940Mbps.

Security

After using the internet, you often retrieve data. Thus, knowing how ISP utilizes your data might be a genuine interest. 

Spectrum and Frontier have a list of information, including their less intimidating privacy policies for reading.

Security concept on screen

(Security concept on screen)

The Frontier’s privacy policy confirms that the company collects viewing habits and browsing history information. 

In this way, the company can manage the billing and network. Furthermore, it helps the company offer relevant advertising, market its services, and easily comprehend its customers.

Other times, Frontier may give out your data to selected third parties like vendors and agents to employ the data as Frontier directs.

Spectrum’s privacy policy is clear in getting third-party data and data to work on its recommendations and services. 

But, it assures customers about not selling personally identifiable information like viewing activity, call records, and browsing history to anyone.

Customer Satisfaction

In a recent yearly internet customer satisfaction study, Spectrum ranked four out of fourteen internet service providers. 

Despite the Spectrum customers disliking the ISP’s costs, they rated the services highly.

Frontier, in contrast, was number nine among the fourteen service providers. 

Frontier subscribers were not particularly hostile to the ISP, yet the company routinely placed last in the polls. But, in 2022, Frontier had a positive increase, albeit minute.

The table below further summarizes the overall rating.

PlansPrice ratingSpeed ratingCustomer service ratingReliability ratingOverall rating
Frontier3.23.73.53.63.5
Spectrum3.23.73.73.83.7

Customer Service

When dealing with any company, the reception from the word go often determines your likelihood of purchasing a product. The same principle applies to internet providers.

Negative customer feedback survey

(Negative customer feedback survey)

From our reviews and customer survey, most buyers haven’t had the best experience with Spectrum and Frontier customer service in the past. On the bright side, both have recently made major improvements in the sector.

Additional fee

i.  Installation

During Spectrum installation, you can install it for about $24.99. However, if you involve a professional technician, the cost will be $49.99. 

Conversely, professional Frontier installation will need $50. You may enjoy a waived fee if you settle for a qualified Fiber internet plan.

Specialist installing cables

(Specialist installing cables)

ii. Data cap

Both internet plans offer unlimited data plans. Therefore, you won’t need to worry about overage fees.

Bundle Deals

Frontier and Spectrum provide extra services like home phones and TV for bundling with the home internet plan at a good discount.

Spectrum vs. Frontier: Pros and Cons

Spectrum

The pros and cons include:

Advantages

  • First, there’s the availability of a free modem and antivirus software.
  • Then, besides being able to purchase your old contract for about $500, you’ll also require no termination or contract fee.
  • It guarantees money back within 30 days.
  • It also has fast speeds for all its plans.

Disadvantages

  • Unfortunately, you’ll need to buy other services like home phones in the bundle.
  • Secondly, you must check your address, or else you won’t see the rates.

Frontier

Advantages

  • It has no overage or data cap charges.
  • Additionally, you don’t have to commit annually.
  • It has multiple connection types.
  • Lastly, it has strong network reliability.

Disadvantages

  • It requires an installation fee.
  • You’ll need to pay termination fees in case of promotional offers.
  • Some of its internet plans are expensive.

Conclusion

Frontier provides DSL or fiber internet, whereas Spectrum supplies cable internet. 

Both have outstanding features, but Frontier has smaller coverage with higher speeds and less cost than Spectrum. 

Conversely, Spectrum offers three internet plans, Internet Gig, Internet Ultra, and Spectrum Internet, in several locations.

Your choice of internet plan will largely depend on your area, speed requirements, and pricing. 

If you still have trouble making an informed decision, contact our team of experts for further assistance.